Dell Storage

Dell Support Services

Triumph over IT obstacles with ease

Once up and running, our Dell ProSupport suite of support services will enable you to build the support solution that’s right for your organization. Choose support models based on how you use technology and where you want to allocate resources. From the desktop to the datacenter, address everyday IT challenges such as unplanned downtime, mission critical needs, data and asset protection, support planning, resource allocation, software application management and more. From basic support to remote support services, optimize your IT resources by prescribing the right support model.

ProSupport Services

ProSupport

Premium hardware and software support available around the clock

ProSupport Datasheet

For more information please visit: Support Services on Dell.com

ProSupport Mission Critical

ProSupport Mission Critical

Dell’s most rapid resolution option

ProSupport Datasheet

For more information please visit: Speed of Response Options on Dell.com

Multivendor Support

Multivendor Support

Expansion of ProSupport and basic capabilities to cover non Dell Assets

Multivendor Support Video
Multivendor Support Datasheet

For more information please visit: Multivendor Support on Dell.com

ProSupport for Data Center

ProSupport for Data Center

A tailored support plan for consumption based pricing and a dedicated team enabling you to adapt quickly and pay for only the support you need

Data Center Datasheet

For more information please visit: ProSupport for Data Centers on Dell.com

IT Advisory Services

IT Advisory Services

Two advisory packages to choose from that help reduce down-time with environment-wide reporting, analysis and planning

IT Advisory Services (ITAS) Datasheet

For more information please visit: IT Advisory Services on Dell.com

Proactive Maintenance

Proactive Maintenance

Reduce unplanned downtime and optimize stability with assessments, patch management, detailed reporting and more

Proactive Maintenance Datasheet

For more information please visit: Proactive Maintenance on Dell.com

Compellent Copilot

Compellent Copilot

Enterprise support services with the right combination of innovative tools, proactive processes, professional expertise and worldwide reach

For more information: Contact Copilot

Compellent Copilot Optimize

Compellent Copilot Optimize

Typical support programs provide reactive break fix maintenance, this goes beyond

Copilot Optimize Datasheet

For more information: Contact Copilot

EqualLogic Support

EqualLogic Support

Leverage the power of the latest support features

For more information please visit: EqualLogic Product Support on Dell.com