“Our IT team is now around 300 percent more efficient thanks to the excellent service we receive from Dell. Dell ProSupport for IT has significantly reduced our costs on maintenance.”
— Seungyeol Lee, senior researcher, Chungnam Techno Park
Business Need
Chungnam Techno Park wanted to stay competitive in their delivery of cutting-edge digital media services for large-scale productions and at the same time, reduce IT energy consumption.
Solution
Chungnam Techno Park engaged Dell Consulting Services to design and deliver an upgrade to their data center.
Benefits
- Increase in customer satisfaction with 66 percent faster rendering
- High-quality service delivery to customers with training
- More than 200 percent growth in business through improved customer support
- Green IT realized as energy consumption reduced by more than 70 percent
- IT team efficiency improves by approximately 300 percent
